Privacy Policy

1. Introduction

Welcome to MarketUpdate.net. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our data practices for all users of our website, mobile applications, and related services (collectively, the "Services").

By accessing or using MarketUpdate.net, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

We collect various types of information to provide and improve our Services:

2.1 Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, username, and password.
• Profile Information: Investment preferences, watchlist data, portfolio information (if you choose to use tracking features), and notification preferences.
• Communication Data: Information you provide when contacting customer support, participating in surveys, or communicating with us through any channel.
• Payment Information: If you subscribe to premium services, we collect billing information through our third-party payment processors (we do not store complete credit card numbers).
• User-Generated Content: Comments, reviews, forum posts, or other content you submit to our platform.

2.2 Information Collected Automatically

• Usage Data: Pages viewed, features used, search queries, click patterns, time spent on pages, and interaction with various elements of our Services.
• Device Information: Device type, operating system, browser type and version, unique device identifiers, IP address, and mobile network information.
• Location Data: General location information derived from IP address (we do not collect precise geolocation without your explicit consent).
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies. See our Cookie Policy for more details.

2.3 Information from Third Parties

• Financial Data Providers: Real-time and historical market data from TradingView and other licensed data providers.
• Analytics Services: Aggregated usage statistics and demographic information from analytics providers.
• Social Media: If you connect your social media accounts, we may receive information from those platforms in accordance with their privacy policies.
• Advertising Partners: Information about your interactions with advertisements across different websites.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision and Improvement

• Provide, maintain, and improve our financial data services
• Personalize your experience with customized watchlists, alerts, and content recommendations
• Process transactions and send related notifications
• Develop new features, products, and services
• Conduct research and analytics to understand user behavior and preferences

3.2 Communication

• Send you market alerts, price notifications, and economic event reminders
• Respond to your inquiries and provide customer support
• Send administrative messages, security alerts, and policy updates
• Deliver newsletters and promotional content (with your consent, where required)

3.3 Security and Legal Compliance

• Detect, prevent, and address fraud, abuse, security incidents, and other harmful activities
• Verify identity and authenticate users
• Comply with legal obligations, court orders, and regulatory requirements
• Enforce our Terms of Service and other policies
• Protect our rights, property, and safety, as well as those of our users

3.4 Advertising and Marketing

• Display targeted advertisements based on your interests and behavior
• Measure advertising effectiveness and campaign performance
• Conduct market research and competitive analysis

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

• Data hosting and cloud storage providers
• Payment processors and financial institutions
• Analytics and market research companies
• Customer support and communication platforms
• Advertising networks and marketing partners
• Security and fraud prevention services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Financial Data Providers

We display market data from TradingView and other licensed providers. These providers may collect their own data about your interactions with their embedded widgets and charts, subject to their respective privacy policies.

4.3 Legal Requirements

We may disclose your information when required by law or when we believe in good faith that such disclosure is necessary to:

• Comply with legal obligations, court orders, or governmental requests
• Enforce our Terms of Service or other agreements
• Protect against fraud, security threats, or illegal activities
• Protect the rights, property, or safety of MarketUpdate.net, our users, or the public

4.4 Business Transfers

If we are involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website before your information becomes subject to a different privacy policy.

4.5 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you. This includes statistical data about our users, market trends, and usage patterns.

5. Cookies and Tracking Technologies

We use cookies, web beacons, local storage, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. For detailed information about the types of cookies we use and how to manage them, please see our Cookie Policy.

You can control cookies through your browser settings and opt-out mechanisms provided by advertising networks. However, disabling certain cookies may affect the functionality of our Services.

6. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of sensitive data at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data privacy and security
• Incident response and breach notification procedures

However, no security system is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods vary based on the type of information and the purpose for which it was collected:

• Account Information: Retained while your account is active and for a reasonable period thereafter to comply with legal obligations
• Usage Data: Typically retained for 24-36 months for analytics and service improvement
• Communication Records: Retained for customer support purposes, typically 3-7 years
• Financial Records: Retained as required by applicable financial regulations

When we no longer need your information, we securely delete or anonymize it in accordance with our data retention policies.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

8.2 Correction and Update

You can update your account information at any time through your account settings. You may also request corrections to inaccurate or incomplete information.

8.3 Deletion

You can request deletion of your personal information, subject to certain legal exceptions (e.g., when we need to retain data for legal compliance or legitimate business purposes).

8.4 Opt-Out

• Marketing Communications: Unsubscribe from promotional emails using the link in each message or through your account settings
• Cookies: Manage cookies through your browser settings (see our Cookie Policy)
• Personalized Advertising: Opt out through industry opt-out tools like the DAA Consumer Choice Page or NAI Opt-Out Page

8.5 Object to Processing

You may object to certain types of data processing, particularly for marketing purposes or processing based on legitimate interests.

8.6 Restrict Processing

You can request that we limit how we use your information in certain circumstances.

To exercise these rights, please contact us using the information provided in the Contact Us section. We will respond to your request within the timeframe required by applicable law.

9. Third-Party Services

Our Services may contain links to third-party websites, applications, and services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

9.1 TradingView Integration

We use TradingView widgets to display charts, market data, and other financial information. TradingView may collect information about your interactions with these widgets. Please review TradingView's Privacy Policy for more information.

9.2 Social Media Platforms

Our Services may include social media features and widgets. Your interactions with these features are governed by the privacy policies of the respective social media platforms.

9.3 Advertising Networks

We work with third-party advertising networks that may collect information about your browsing activities across different websites to provide targeted advertising.

10. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

MarketUpdate.net operates globally, and your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

When we transfer information internationally, we implement appropriate safeguards to protect your information, including:

• Standard contractual clauses approved by relevant authorities
• Data processing agreements with service providers
• Adherence to recognized data protection frameworks
• Ensuring adequate security measures are in place

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

12.1 Right to Know

You can request information about the personal information we have collected about you in the past 12 months, including:

• Categories of personal information collected
• Sources from which we collected the information
• Business or commercial purposes for collecting the information
• Categories of third parties with whom we share the information
• Specific pieces of personal information we have collected

12.2 Right to Delete

You can request deletion of your personal information, subject to certain exceptions.

12.3 Right to Opt-Out of Sale/Sharing

We do not sell personal information as defined by the CCPA. However, we may share information for targeted advertising purposes. You can opt out of such sharing.

12.4 Right to Correct

You can request correction of inaccurate personal information.

12.5 Right to Limit Use of Sensitive Information

You can request that we limit our use of sensitive personal information to what is necessary to provide our Services.

12.6 Non-Discrimination

We will not discriminate against you for exercising your CCPA/CPRA rights.

To exercise these rights, please email us at privacy@marketupdate.net or use our online request form.

13. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

13.1 Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: You have given clear consent for specific purposes
• Contract Performance: Processing is necessary to fulfill our Terms of Service
• Legal Obligation: Processing is required to comply with applicable laws
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided your rights do not override those interests

13.2 Your GDPR Rights

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

13.3 Data Protection Officer

You can contact our Data Protection Officer at dpo@marketupdate.net for GDPR-related inquiries.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email (if you have an account with us)
• Display a prominent notice on our website
• In some cases, request your consent to the changes

We encourage you to review this Privacy Policy periodically. Your continued use of our Services after changes become effective constitutes your acceptance of the revised policy.

15. Contact Us